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A shade is not moving with the rest

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Omena Okpa

One shade is not moving with the rest

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1 Answer
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Samuel Arnold
Best Answer

1. Confirm if shade still doesn't move after pressing the open button twice, or the privacy button twice as well

2. Manually pull the curtain to confirm it moves

3. Confirm if the circuit breakers powering the shades are in the 'on' position

4. If problem persists, contact technical support

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